ارتديه. اسطعي في كل مكان
نساء يرتدين فرايا
نساء حقيقيات. لحظات حقيقية. الساعة التي ترافقها أينما ذهبت.
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Frequently Asked Questions
Everything you need to know before you order.
How long does delivery take?
We deliver across the UAE within 2–3 business days. Once your order is placed it is processed and dispatched right away, and you will receive a tracking update so you can follow it every step of the way.
Do you offer Cash on Delivery?
Yes — Cash on Delivery is available across the UAE. You only pay once your Freya Crystal Watch arrives at your door, so you can check it in person before handing over payment.
What is your return policy?
We offer a 30-day satisfaction guarantee from the date of delivery. If you are not completely satisfied with your Freya Crystal Watch, simply contact us within 30 days and we will guide you through the return process. Items must be unworn and in their original packaging.
Will the watch fit my wrist?
The Freya Crystal Watch features an adjustable pull cord bracelet which means it fits all wrist sizes — no tools or resizing needed. Simply pull the cord to tighten or loosen the watch to your perfect fit. One size truly fits all.
Is the watch waterproof?
The Freya Crystal Watch is not waterproof. We recommend keeping it away from water, including swimming, showering and heavy rain. To keep your watch looking its best, remove it before contact with water or harsh chemicals such as perfume and cleaning products.
What colours are available?
The Freya Crystal Watch is available in three stunning colours — Gold, Rose Gold and Crystal. Each colour has its own unique character. Gold is bold and warm, Rose Gold is soft and feminine, and Crystal is delicate and ethereal. All three feature the signature rhinestone bezel and crystal leaf bracelet.
Is the gold plating real?
The Freya Crystal Watch features a premium gold-plated alloy case and bracelet. While it is not solid gold, the plating is applied to a high quality alloy base giving it a rich, luxurious finish that lasts. To maintain the gold finish, avoid contact with water, perfume and harsh chemicals.
How do I adjust the pull cord?
Adjusting the Freya is simple. To tighten, gently pull both ends of the cord outward until the watch sits comfortably on your wrist. To loosen, slide the watch face away from the adjustment bead. No tools or professional resizing is needed — it takes just a few seconds.
Can I wear it every day?
Absolutely — the Freya Crystal Watch is designed for everyday wear. It is lightweight enough to forget you are wearing it and elegant enough for any occasion. To extend its life we recommend removing it before sleeping, swimming or applying skincare and perfume.
What if my order does not arrive?
If your order has not arrived within a few days of the expected delivery window, please contact us and we will investigate immediately. We take every order seriously and will either resend your watch or issue a full refund — whichever you prefer. Your satisfaction is our priority.
Cash on Delivery
Pay only when it arrives — delivered across the UAE in 2–3 business days.
30-Day Returns
Not in love with your Freya? Return it within 30 days for a full refund — no questions asked.
Hand-Set Crystals
Every rhinestone is carefully placed by hand — so your Freya catches the light from every angle.