Shipping policy
Where do we ship?
We currently ship to the United Kingdom only.
Is shipping free?
Yes we offer free shipping on all orders to the UK. No minimum order required.
How long does delivery take?
Once your order is placed it is processed within 1–3 business days. After dispatch, delivery takes between 5–9 business days. Your estimated total delivery window is 6–12 business days from the date of your order.
Please note that delivery times are estimates and may vary during busy periods such as holidays and peak seasons.
Will I receive a tracking number?
Yes. Once your order has been dispatched you will receive a confirmation email with your tracking number so you can follow your order every step of the way.
What if my order is delayed?
If your order has not arrived within 14 business days of dispatch, please contact us at
and we will investigate immediately. We will either resend your order or issue a full refund — whichever you prefer.
What if my order arrives damaged?
If your order arrives damaged or defective, please contact us within 48 hours of delivery with a photo of the item and we will resolve it promptly at no extra cost to you.
Can I change my delivery address after ordering?
Please contact us immediately at
if you need to change your delivery address. We can only make changes before your order has been dispatched.